Telephone Interviewers – multiple roles

Based in Wotton-under-Edge, Gloucestershire, MRA Research is a division of MRA Marketing. We specialise in research for the construction and building materials markets and undertake projects for a number of national and international blue-chip companies. We also compile databases of companies within these industries. We make thousands of outbound, business-to-business (B2B/trade) telephone calls a year to update these databases, and conduct research projects for our customers.

With this work increasing, we need to expand our friendly team! We’re looking for a number of telephone interviewers to start as soon as possible – full-timepart-time and temp/adhoc.

Key requirements:

  • Confident and polite telephone manner
  • Able to ask questions quickly and clearly, and record answers accurately
  • Basic PC skills (especially web browsing)
  • Some familiarity with Word, Excel or Access preferred (not essential)
  • Relevant experience preferred eg Contact/Call Centre Operative, Telephone Researcher, Telephone Customer Service Advisor/Executive
  • Strong team player with a positive attitude to new tasks and experiences

We offer:

  • Competitive salary
  • 25 days holiday + bank holidays (pro rata if part-time) + Christmas Eve if it falls on a weekday.
  • Pension
  • Childcare vouchers (if required)

How to apply

To apply, or find out more, call Jessica Paget, Head of Data Services on 01453 521621.