Closing the loop: how feedback drives better customer experience and retention
Customer experience programmes often get reduced to a score or a dashboard. In reality, their value lies in what they enable a... Learn More
MRA to speak at Branch of the Future event
Callum Budd, Research Director of MRA Research, will speak at the Branch of the Future event in Birmingham on Thursday 7th May.... Learn More
Want to become a Thought Leader? Put research at the heart of your marketing
It may sound obvious, but effective marketing plays a critical role in helping your business build and maintain brand awareness. Businesses that... Learn More
BMBI Debate: Technology and digitalisation in construction
One of the five main topics discussed at the recent BMBI Round Table Debate was the use of technology and digitalisation within... Learn More
2026: The Year Windows & Doors get smart with data
Recently, Scott Dodgson of MRA Data was asked to provides his views and expectations for 2026 as part of the annual Voice... Learn More
BMBI debate: Threats & solutions in the building materials supply chain
Experts from the UK’s building materials supply chain gathered at the BMF in Coventry in October for the annual Builders Merchant Building... Learn More
How is UK construction surprisingly like Europe?
“What does UK Construction have in common with mainland Europe? It’s not a trick question,” says Mike Rigby, MD of MRA Research.... Learn More
Q3 2025 – the story behind the numbers
The Q3 2025 edition of the Builders Merchants Building Index was published last week. Find out what leading industry experts have to... Learn More
Can we trust the data?
Our MD, Mike Rigby, recently joined Paul Heming on the Own the Build podcast to discuss the reliability of data in the... Learn More
Price cutting is harder than it looks
Price is one of Marketing’s famous 4Ps – Product, Price, Place and Promotion – and arguably the most important, although most marketors... Learn More