The big greenwashing crackdown
Sustainable, eco-friendly, carbon neutral, net zero, carbon negative – we’ll all have to be much more careful in our use of these red... Learn More
Watch BMBI debate videos for Expert insight on key construction issues
The latest Builders Merchants Building Index (BMBI) round table debate is now available to watch online at bmbi.co.uk/debates/round-table-debate-2023/. The debate was held... Learn More
Lost time is lost forever
Mention statistics and many people find their attention wandering, says Mike Rigby, CEO of MRA Research. But statistics matter because, for good... Learn More
How do we shift these cows on the line?
The 2023 BMBI debate lived up to expectations, says Mike Rigby of MRA Research. The industry faces many key challenges in the... Learn More
Winning is a relative game
Good marketing puts the zip into businesses. Good market research puts the zip into marketing, says Mike Rigby, CEO of MRA Research.... Learn More
BMBI, the barometer of sales to builders and trades, expands to 92% market coverage
The year 2023 is rounding off with a significant relaunch of the Builders Merchant Building Index (BMBI) report, now featuring builders’ merchants... Learn More
Our CX Suite® can improve your customer experience
Many firms aim to establish and track their business or brand with NPS® (Net Promotion Score). The question ‘how likely are you... Learn More
What’s beyond the numbers? Understanding the significance of value vs volume sales
Mike Rigby, CEO of MRA Research, asks Emile van der Ryst of GfK to make sense of the apparent anomalies between volume... Learn More
The Management Mirror
When customer feedback and research results conflicts with our views or understanding, and aren’t what we expected, they create an uncomfortable feeling... Learn More
Beyond bubbles and groupthink
Seeing your company as others see it is the hardest thing, says Mike Rigby, CEO of MRA Research, part of MRA Group,... Learn More